Orders are typically processed and dispatched within 3 business days from the date of purchase.

Once your order ships, we will provide you with a tracking number. You can use this number to monitor the shipping status of your package by visiting the carrier's website and entering the tracking information.

There might be several reasons for delays in shipment, including factors such as weather disruptions, customs processes, or logistical backlogs.

We accept a variety of payment methods including PayPal, Credit Cards, Visa, MasterCard, Discover, Western Union, Zelle, American Express and Debit Cards, etc.

Should you encounter any issues with your order (e.g., defective product, incorrect order, damaged package), kindly reach out to us within 30 days of receiving your order. Our team will assist you in reviewing the case, and if approved, we will arrange for a replacement.

Contact Jonathan (+852 9074 2084) and provide your order number . Real quality inspection photos and detailed video footage will be provided. The item will be shipped once you are satisfied with the quality.

What to da if you can't find the bag you want on the website? Contact Jonathan (+852 9074 2084) and send photos of the bag you want. He will help you locate the item and provide a quottion.